Terms of service

OVERVIEW
Welcome to Queen Munchy Boutique! The terms "we", "us" and "our" refer to Queen Munchy Boutique. Queen Munchy Boutique operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Queen Munchy Boutique is powered by Shopify, which enables us to provide the Services to you.
The terms and conditions below, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current, and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We make every effort to accurately describe and photograph all products offered by Queen Munchy Boutique. However, due to differences in device screens, lighting, materials, and the handmade nature of many of our products, colors, textures, sizes, and appearances may vary slightly from what is shown online.

Many of our products are handmade, unique, seasonal, or limited in quantity. Natural variations in handmade items are part of their character and are not considered defects.

Product descriptions, pricing, availability, and product offerings may be changed at any time without notice. We reserve the right to discontinue products or limit quantities available for purchase.

 SECTION 3 - ORDERS

When you place an order with Queen Munchy Boutique, you are making an offer to purchase the products selected. Queen Munchy Boutique reserves the right to accept or decline your order for any reason at our discretion.

Your order is not considered accepted until payment has been received and your order has been processed. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order has been accepted and processing has begun.

If we are unable to accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at checkout.

All purchases are subject to our Returns, Refunds, and Exchanges Policy. Due to the unique, handmade, seasonal, and limited nature of many of our products, all sales are considered final. Returns, exchanges, or refunds are only considered in rare and unusual circumstances as outlined in our policy.

You represent and warrant that your purchases are for personal or household use and not for commercial resale, redistribution, or unauthorized use.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions offered by Queen Munchy Boutique are subject to change without notice. The price charged for a product will be the price displayed at the time the order is placed and will be reflected in your order confirmation.

Unless otherwise stated, product prices do not include applicable taxes, shipping charges, handling fees, customs fees, or import charges that may apply.

We may offer promotions, discounts, or special offers from time to time. Any promotional terms and conditions will apply to those offers. If there is a conflict between the terms of a promotion and these Terms of Service, the promotion terms will apply.

You agree to provide accurate, current, and complete purchase, payment, shipping, and account information for all purchases made through our store. You agree to promptly update your information, including email address and payment details, so we can complete transactions and contact you when necessary.

You represent and warrant that:

  • The payment information you provide is accurate and complete.
  • You are authorized to use the payment method provided.
  • All charges made through your payment method will be honored.
  • You agree to pay all charges associated with your purchase, including product prices, shipping charges, taxes, and any applicable fees.

SECTION 5 - SHIPPING AND DELIVERY

Queen Munchy Boutique ships orders to many locations. We make every effort to process and ship orders in a timely manner.

Shipping and delivery times are estimates only and are not guaranteed. Delivery times may vary depending on product availability, order volume, holidays, weather, shipping carriers, customs processing, and other circumstances outside of our control.

Customers are responsible for providing accurate shipping information at checkout. Queen Munchy Boutique is not responsible for delays, lost packages, returned packages, or additional shipping costs caused by incorrect addresses or inaccurate information provided by the customer.

Once an order has been shipped and transferred to the shipping carrier, responsibility for the package transfers to the carrier. Customers should use tracking information provided to monitor their shipment.

For international orders, customers are responsible for any customs fees, duties, taxes, or other charges that may apply.


SECTION 6 - INTELLECTUAL PROPERTY

All content included on our Services, including but not limited to our business name, logo, trademarks, product names, product photos, product descriptions, text, graphics, designs, images, videos, and other materials, is owned by Queen Munchy Boutique or used with permission and is section 6 will okay we dont protected by applicable copyright, trademark, and other intellectual property laws.

These Terms allow you to use our website and Services for your personal, non-commercial use only. You may not copy, reproduce, modify, distribute, publish, display, sell, create derivative works from, or otherwise use any content from our Services without prior written permission from Queen Munchy Boutique.

Unauthorized use of our website content, product images, descriptions, branding, or other materials may violate applicable laws.

Nothing in these Terms grants you any rights or licenses to use Queen Munchy Boutique's trademarks, logos, designs, product names, or other intellectual property without our written permission.

All rights not expressly granted in these Terms are reserved by Queen Munchy Boutique.

SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to third-party websites, services, or resources that are not owned or controlled by Queen Munchy Boutique.

We are not responsible for the content, accuracy, privacy practices, policies, or actions of third-party websites. If you choose to access third-party websites through links on our Services, you do so at your own risk.

Queen Munchy Boutique is not responsible for any damages, losses, or issues that may result from your use of third-party websites, products, services, or content.

We recommend reviewing the terms, conditions, and privacy policies of any third-party websites you visit.

Any questions, concerns, or claims related to third-party products or services should be directed to the applicable third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Queen Munchy Boutique uses Shopify to provide the platform that allows us to operate our online store and provide our Services.

However, all purchases made through our store are transactions directly between you and Queen Munchy Boutique. Shopify and its affiliates are not responsible for the products we sell, order fulfillment, shipping, returns, refunds, customer service, or any issues arising from transactions between you and Queen Munchy Boutique.

By using our Services, you acknowledge that Shopify provides the technology platform for our store but is not responsible for any claims, damages, losses, or disputes related to purchases made from Queen Munchy Boutique.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [Privacy policy – Queen Munchy Boutique]. By using the Services, you acknowledge that you have read and understand our Privacy Policy.

Because our Services are hosted by Shopify, Shopify collects and processes certain personal information about your access to and use of our Services in order to provide and improve the Services.

Information you submit through our store may be transmitted to and shared with Shopify and third-party service providers that help us operate our business, process payments, fulfill orders, provide shipping services, and support our customers.

Please review our Privacy Policy for more information about how Queen Munchy Boutique, Shopify, and our service providers collect, use, and protect your personal information.

SECTION 11 - FEEDBACK

If you submit, post, email, or otherwise provide feedback, reviews, comments, photos, suggestions, or other content to Queen Munchy Boutique ("Feedback"), you grant us permission to use, reproduce, display, publish, and share that Feedback for purposes related to our business, including marketing, improving our Services, and promoting our products.

You represent that any Feedback you provide belongs to you or that you have permission to share it, and that it does not violate the rights of any third party or contain unlawful, offensive, misleading, or inappropriate content.

We reserve the right, but are not obligated, to review, edit, remove, or refuse Feedback that we believe violates these Terms, applicable laws, or is otherwise inappropriate.

You remain responsible for any Feedback you submit. Queen Munchy Boutique is not responsible for opinions, statements, or content posted by customers or third parties.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, availability, shipping information, or other details.

Queen Munchy Boutique reserves the right to correct any errors, update information, or make changes to our Services at any time without prior notice.

If an error affects an order that has already been placed, we may contact you to correct the information, provide options, or cancel the order if necessary. If an order is canceled due to an error, any payment received for that order will be refunded.

SECTION 13 - PROHIBITED USES

You may use our Services only for lawful purposes and in accordance with these Terms.

You agree not to use our Services:

  • For any unlawful, fraudulent, or malicious purpose.
  • To violate any applicable laws or regulations.
  • To copy, misuse, or infringe upon Queen Munchy Boutique's intellectual property or the rights of others.
  • To provide false, misleading, or inaccurate information.
  • To harass, threaten, abuse, or harm Queen Munchy Boutique, our customers, or any other person.
  • To upload viruses, malicious code, or anything that may damage or interfere with our website or Services.
  • To attempt to gain unauthorized access to our website, customer information, or systems.
  • To collect or misuse personal information from other customers.
  • To interfere with the operation, security, or availability of our Services.

We reserve the right to suspend or terminate access to our Services if we believe someone has violated these Terms or engaged in harmful or unlawful activity.

SECTION 14 - AGENTS
14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using persons device, without direct supervision.
14.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans, (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 - TERMINATION

We reserve the right to suspend or terminate your access to our Services if we believe you have violated these Terms of Service, engaged in unlawful activity, or misused our website.

Termination does not affect any obligations or responsibilities that arose before termination.

Any sections of these Terms that by their nature should continue after termination will remain in effect, including sections relating to Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Privacy Policy, and other applicable provisions.


SECTION 16 - DISCLAIMER OF WARRANTIES

Queen Munchy Boutique makes every effort to provide accurate product descriptions, photographs, and information about our products. However, due to the handmade and unique nature of many of our items, slight variations in color, appearance, size, or details may occur.

Unless specifically stated by Queen Munchy Boutique, our products and Services are provided "as is" and "as available" without warranties or guarantees of any kind, either express or implied.

We do not guarantee that our website or Services will always be available, uninterrupted, secure, or free from errors. To the fullest extent permitted by law, Queen Munchy Boutique disclaims any warranties relating to the use of our Services or products.

Some laws may provide certain protections that cannot be excluded, so these limitations may not apply in every situation.


SECTION 17 - LIMITATION OF LIABILITY 

To the fullest extent permitted by law, Queen Munchy Boutique, our owners, employees, agents, contractors, service providers, affiliates, and Shopify and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss, injury, claim, or damages arising from your use of our Services or the purchase, use, or inability to use our products.

This includes, but is not limited to, losses related to website errors, interruptions, delays, inaccurate information, or events beyond our reasonable control.

Our total liability for any claim relating to our Services or products shall be limited to the amount paid by you for the product or service that gave rise to the claim, except where otherwise required by applicable law.

Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

SECTION 18 - INDEMNIFICATION

You agree to protect, defend, and hold harmless Queen Munchy Boutique, Shopify, and their respective affiliates, owners, officers, employees, agents, contractors, licensors, and service providers from any claims, damages, losses, liabilities, or expenses (including reasonable legal fees) arising from:

  • Your violation of these Terms of Service.
  • Your violation of any law or the rights of another person or business.
  • Your misuse of our Services or website.

We reserve the right to participate in the defense of any claim covered by this section. You agree to cooperate with us in responding to any such claims or legal matters.

SECTION 19 - SEVERABILITY

 If any part of these Terms of Service is found to be unlawful, invalid, or unenforceable, that portion will be limited or removed to the extent required by law, and the remaining sections of these Terms will continue to remain valid and enforceable.


SECTION 20 - WAIVER; ENTIRE AGREEMENT

If Queen Munchy Boutique does not enforce any provision of these Terms of Service, that does not mean we waive our right to enforce that provision in the future.

These Terms of Service, along with our policies posted on our website, represent the complete agreement between you and Queen Munchy Boutique regarding your use of our Services and replace any previous agreements, communications, or understandings related to our Services.

SECTION 21 - ASSIGNMENT

You may not transfer, assign, or delegate your rights or responsibilities under these Terms of Service without our prior written permission.

Queen Munchy Boutique may transfer, assign, or delegate our rights and obligations under these Terms of Service without notice or additional approval from you.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide our Services shall be governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.

You agree that any legal matters or disputes arising from these Terms of Service or your use of our Services shall be handled in the appropriate courts located in Pennsylvania.

SECTION 23 - HEADINGS
The headings used throughout these Terms of Service are included for convenience only and do not affect the meaning, interpretation, or enforcement of these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of our Terms of Service at any time on this page.

Queen Munchy Boutique reserves the right to update, change, or replace any part of these Terms of Service at any time by posting updates on our website.

It is your responsibility to review these Terms periodically for changes. Your continued use of our Services after any changes are posted means you accept the updated Terms of Service.


SECTION 25 - CONTACT INFORMATION

 If you have questions about these Terms of Service, please contact us at:

Queen Munchy Boutique LLC
Email: QueenMunchyBoutique@yahoo.com
Mailing Address: P.O. Box 471
Willow Street, PA 17584