Refund policy

At Queen Munchy Boutique, we strive to accurately describe and photograph every item we sell. Due to the unique, handmade, seasonal, and limited nature of many of our products, all sales are considered final.

We do not accept returns, exchanges, or offer refunds under normal circumstances. In rare and unusual situations, such as an item arriving damaged, defective, or an incorrect item being received, we may review the issue on a case-by-case basis at our sole discretion. Approval of one request does not guarantee approval of future requests.

If you believe there is a problem with your order, please contact us within 3 days of delivery with your order number, a description of the issue, and any supporting photos. We will review your request and work with you to determine an appropriate resolution whenever possible.